Counselling is confidential and provides a safe space for you to explore your needs. There are however some legal and ethical limits to confidentiality which we can talk about when we meet.
Any contact information you provide when reaching out regarding therapy (including the contact form on this site) is not used for any marketing purposes nor provided to any third party for use for marketing purposes. It is used only for JBH Counselling to make appointments, arrange payment, client registration and/or follow up information.
Please feel free to discuss any concerns you may have with regard to the privacy of your information.
CONFIDENTIALITY AND YOUR PERSONAL DETAILS:
By supplying your contact details on enquiry or request of my services and/or client registration, you are agreeing to JBH Counselling and Psychotherapy holding confidential data about you. Client contact data is never used for any marketing purposes and only for the purposes of our therapeutic work together. Under the Data Protection Act 1998, GDPR 2018, you may request sight or removal of your details. Any email, mobile, phone or internet (Zoom/Skype/FT/WhatsApp etc.) that you may choose to use to communicate with me is subject to the limits of confidentiality from providers.
WHAT WE COLLECT:
We may collect the following information:
Contact information including email address
WHAT WE DO WITH THE INFORMATION:
We require this information to understand your needs and to provide you with the best possible service. In particular for internal record keeping. We will never use your contact details to market a product or service.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Our website should not contain links to other websites of interest. However, should you leave our site, please note that we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website you visit.
CONTROLLING YOUR PERSONAL INFORMATION:
We do not sell, distribute or lease your personal information to third parties unless required by law to do so. We may use your personal information to send you information during the course of our work regarding appointment times or information we think you may find interesting or helpful.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email The Data Controller as above.
If you believe any information we are holding on you is incorrect or incomplete, email us as soon as possible, at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
Data Protection Registration - ZA132806